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1. Collection of information
We collect information from you when you register on our website, log in to your account, place an order and / or when you log out. The information collected uses your name, your e-mail address, your telephone number, your account number and information about your purchases.
In addition, we automatically receive and store information from your computer and browser, including your IP address, software and hardware information and the requested page.
2. Use of information
The information we collect from you can be used to:
- Complete an order you placed on rawhemp.eu
- Personalize your experience and meet your personal needs
- Improve our website
- Improve our customer service and your need for help
- Contact you by e-mail
3. Information security
We are the only ones who own the information collected on this website. Your personally identifiable information will not be sold, exchanged, transferred or shared with any other company, for any purpose, without your consent, except when required to fulfill a request and / or transfer, e.g. to send an order.
4. Disclosure to third parties
We do not sell, trade, or otherwise transfer personally identifiable information to third parties. This does not include trusted third parties who help us run our website or our business, with the requirement that those parties agree to keep the information confidential.
We believe it is necessary to share information for the purpose of investigating, preventing or taking action against illegal activities, suspected fraud, situations that pose a potential risk to a person’s physical security, breaches of our Terms of Use or other occasions required by law.
However, general information may be shared with third parties for marketing, advertising or other purposes.
5. Information protection
We take a variety of security measures to protect your personal information. We use advanced encryption methods to protect sensitive data transmitted over the Internet. Only employees who are to perform a specific job (eg invoicing, payment or customer service) will have access to personally identifiable information. The computers / servers used to store personally identifiable information are stored in a secure environment.
Do we use cookies?
Yes. Our cookies improve access to our website and identify returning visitors. In addition, our cookies improve the user experience by tracking and customizing the user’s interests. Our use of cookies is not linked at all to personally identifiable information on our website.
6. Delete account
We use the e-mail address you provide us with to send information and updates concerning your purchase, individual newsletters, related important information, etc.
If you want to delete your account, send an email to info@rawhemp.eu. Please note that you cannot close your account if you have an ongoing order. Then we can not send your goods.
7. Consent
By using our website / creating an account, you agree to our privacy policy.
